Refund policy
ChillaBites Edible THC Gummies Refund Policy
At ChillaBites, we value our customers and strive to provide high-quality edible THC gummies. If you are not completely satisfied with your purchase, please review our refund policy below.
Refund Eligibility:
- Refund requests must be made within 10 days of the order date.
- The product must be unopened, unused, and in its original packaging to qualify for a refund.
- We do not accept returns or refunds for opened or used products due to health and safety regulations.
How to Request a Refund:
- Contact our customer support team at sales@chillabites.com within 10 days of your purchase.
- Provide your order number and a brief reason for your refund request.
- If approved, you will receive instructions on how to return the product.
Refund Processing:
- Once we receive the returned item and verify its condition, we will process your refund.
- Refunds will be issued to the original payment method within 5-7 business days.
- Shipping costs are non-refundable, and customers are responsible for return shipping fees.
Non-Refundable Items:
- Opened or used products.
- Items purchased through third-party retailers (please refer to their policies).
- Orders that exceed the 10-day refund window.
If you have any questions or need further assistance, please contact us at sales@chillabites.com
Thank you for choosing ChillaBites!